Forgot password: reset it and set up Quick Login

Reset a forgotten password from the sign-in screen in three steps — your e-mail, the code we send you, then a new password. Your PIN and fingerprint are set again per device from Settings → Quick Login.

On the sign-in screen tap "Forgot password", type the e-mail address of your account and ask for the reset code.
Open the message we send you, enter the code on the screen and choose a new password.
Sign in with the new password. If you use two-factor authentication, keep your authenticator app ready.
The PIN and biometric quick login are set per device, not on the account: sign in with your e-mail and password on the device, then set a new 6-digit PIN in Settings → Quick Login.
Locked out and cannot sign in at all? Support tickets need a signed-in account, so e-mail support@vitocoin.com from the address registered on the account.

Good to know

We never ask for your password, PIN, 2FA code or recovery phrase — not by e-mail, phone, WhatsApp or chat.
Use the e-mail address registered on your account: a reset code sent anywhere else will not work.
A PIN or a fingerprint only unlocks the app on the device where you set it; on a new phone, sign in with your e-mail and password again.
Set the new PIN in Settings → Quick Login; it is stored locally on that device only.

VitoCoin is a web app: turn on JavaScript to use it. A plain-text overview is at /llms.txt.